Our approach to corporate responsibility and sustainability is three-pronged: citizenship, stakeholder management and impact management. Citizenship and stakeholder management involve considering the needs of stakeholders when making decisions, while impact management is about minimising our negative impacts and increasing our positive inclusive impacts on the society. It is about creating long-term stakeholder value by adopting the opportunities and managing the associated environmental, social and governance risks.
The CR&S approach is designed to deliver value in a structured way along four key strategic pillars: